80% of employees who receive regular feedback are fully engaged

Dear Friends,

Today's newsletter issue will shed light on the power of regular feedback in fostering employee engagement - a crucial factor in organizational success.

Did you know that 80% of employees who receive regular feedback are fully engaged? Engaged employees not only demonstrate higher job satisfaction but are also 87% less likely to leave their positions and outperform their counterparts by more than 200%. This is based on Gallup research.

It's undoubtedly a win-win situation! But with various feedback models available, choosing the right one can be daunting.

To simplify your decision-making process, I've compiled inforgraphics featuring three effective feedback models:

1. SBI Feedback Model

2. STAR Feedback Model

3. IDEA Feedback Model

With these models at your disposal, you can enhance your feedback experience and drive greater engagement and performance within your organization.

Let’s discuss each model separately:

1. SBI Feedback Model: 

The SBI Feedback Model, also known as Situation-Behavior-Impact, is a structured approach to delivering feedback effectively. Here's how it works:

1. Situation: Describe the specific situation or context in which the observed behavior occurred. Be objective and provide relevant details to set the scene.

2. Behavior: Outline the behavior that was observed. Focus on concrete actions or examples rather than making generalizations or assumptions.

3. Impact: Explain the impact of the behavior on individuals, teams, or the organization as a whole. Emphasize the consequences of the behavior and how it affects performance, relationships, or outcomes.

By following this model you can deliver clear, specific, and actionable feedback that promotes learning and development.

2. STAR Feedback Model:

The STAR Feedback Model is a structured approach to providing feedback, emphasizing Situation, Task, Action, and Result. Here's how it works:

1. Situation: Describe the specific situation or context in which the observed behavior occurred. Provide relevant details to set the scene and provide context.

2. Task: Outline the task or goal that the individual was expected to accomplish in that situation. Clarify what was required or expected of them.

3. Action: Detail the actions taken by the individual in response to the task or situation. Focus on specific behaviors and actions rather than generalizations.

4. Result: Describe the outcome or result of the individual's actions. Highlight the impact of their behavior on achieving the task or goal, as well as any positive or negative consequences.

By using the STAR Feedback Model you can deliver structured and specific feedback that focuses on observable behaviors and their outcomes, facilitating constructive conversations and promoting growth.

3. IDEA Feedback Model:

The IDEA Feedback Model is a structured approach to delivering feedback, focusing on Impact, Describe, Express, and Ask. Here's how it works:

1. Impact: Start by discussing the impact of the behavior or action observed. Explain how it affected you, others, or the situation.

2. Describe: Provide a detailed description of the behavior or action that was observed. Be specific and objective, avoiding judgment or interpretation.

3. Express: Share your thoughts, feelings, or reactions to the observed behavior. Be honest and genuine in expressing your perspective.

4. Ask: Finally, ask open-ended questions to encourage reflection and dialogue. Invite the recipient to share their perspective, thoughts, or ideas on the feedback received.

By following the IDEA Feedback Model you can facilitate meaningful conversations that promote understanding, growth, and collaboration. This structured approach encourages clarity, empathy, and open communication, leading to positive outcomes for both parties involved.

Feel free to download the cheat sheet I prepared, summarizing key insights:

Deep Dive:

I would like to share additional study resources that you might find useful:

Conclusion:

In wrapping up this issue, it's clear that feedback isn't just a tool - it's a catalyst for growth and success. By leveraging effective feedback models like SBI, STAR, and IDEA, we empower individuals to thrive, teams to excel, and organizations to reach new heights. Remember, feedback isn't about pointing out flaws - it's about fostering a culture of continuous improvement and collaboration. So, let's keep the conversation going, keep sharing insights, and keep growing together.

Until our next discussion,

Igor

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